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Insurance for Individuals & Families

Support and partnership when it's needed most.

Help when & where you need it

As a leading global insurance organisation, our insurance solutions are backed by decades of experience and an exceptional global claims team.

We combine empathy and expertise for consistent support and partnership when people need it most.

Virtual Medical Care

As part of your AIG Direct Insurance, you and your family can benefit from complimentary healthcare advice with a medical professional.

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AIG Travel Assistance App

For employees covered under a Lifeline Plus Group Personal Accident & Travel Policy.

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Rising Cost of Living

Some households and businesses may experience financial difficulty over the coming months due to the rising cost of living. If you are experiencing financial difficulty due to the cost of living or any other reasons, please contact an AIG professional or your broker to discuss your needs and where possible we will review your options to help ease the burden for you, your household or business. AIG remains focused on providing good outcomes for our customers and we ask our customers to consider the risks associated with cancelling an insurance policy where there is still an ongoing need for coverage. 

To find out more, please contact our Service Centres: 

Individual policyholders:

AIG Croydon Service Centre

Telephone-icon 020 8662 8100

Commercial SME policyholders:

AIG Birmingham Service Centre

Telephone-icon 034 5600 5678 

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